EleanorChristine Motors

Call Us... 240-347-0680

Call Us... 240-347-0680

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Service Policy & Procedure

Personal Effects

We ask that all personal effects be removed from the vehicle before being delivered for service. Any remaining personal effects obstructing an area of the vehicle will result in that area not being detailed.

 EleanorChristine Motors is not responsible for any lost items. If we find any unintentionally-left small items, we place them to the side and return them to you at time of pickup. 

Untouched Areas

Unless requested, your Vehicle Detailing Artist will not access the glove compartment of your vehicle. The same applies when personal effects are left in center consoles.

Cancellations & No-Shows

At EleanorChristine Motors, we practice a Good-Faith booking system: We only ask for payment once work is completed. We are customer-centric: we care about your vehicle and operate at quality over volume. When we receive a cancellation, it not only impacts us but also affects our other clients. Cancellations may result in requiring a non-refundable, non-transferable deposit before rescheduling. The same applies to any No-Call/No-Shows.

*Canceling your appointment or being a No-Show may result in a lifetime service ban*

Liability

At EleanorChristine Motors, we care about your vehicle. This is why we utilize HD cameras, alarm motion sensors and lot & parameter flood lighting at night. And while we take every precaution to protect your property, we are not liable for any damage to or theft of your vehicle. 

We advise all customers to properly insure their vehicles.

Vehicle Liens

EleanorChristine Motors will not release your vehicle back to you without payment in full. Any vehicle entrusted to our care is automatically subject to a mechanic's lien. 


By submitting your vehicle to EleanorChristine Motors you acknowledge and agree with all of these policies.

Dealership Policy & Procedure

Tax & Fees

We collect 6% sales tax and Title & Registration costs on every Maryland vehicle sale. 

For Out-of-State sales we issue a 60-Day temporary registration & tag.

Our Processing fee for all sales is: $295

Listed vehicle prices do not include these fees.

Test Drives

Due to liability & the specialty nature of our vehicles, we do not allow for direct test driving. However we do allow for test rides with one of our staff as the driver. 

Registration & Tags

All classic vehicles (20 years or older) are exempt from Maryland Inspection & will be registered as Historic for Maryland sales.

Out-of-state sales will be issued temporary tags. 

Refunds, Warranty, & Inspections

All vehicles are sold AS IS with refunds prohibited. Warranties available for purchase are offered on most of our vehicles through our warranty partners. 


Vehicles are not permitted to leave our lot, however you may schedule a licensed technician of your choosing to perform an on-site, supervised inspection before your purchase.

Deposits

We accept $500 cash or credit deposits to hold a vehicle for 7-Days. These deposits are non-refundable. 

Financing

EleanorChristine Motors tries to offer a low down payment requirement of 5% for most of our vehicles. This is subject to change based on credit rating. 

50% of down payment is due upon approval as a non-refundable commitment. 

All financed deals must be signed & closed within 72 hours of approval.


By initiating a vehicle purchase from EleanorChristine Motors you acknowledge and agree with all of these policies.

Call, click, or come visit EleanorChristine Motors now!

ph: 240-347-0680

service@ecmotorsinc.com 1 East Wilson Blvd. in Hagerstown Maryland

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Auto Detailing @ 1 East Wilson Blvd. in Hagerstown

(At the corner across from CVS Pharmacy)

Copyright © 2024 EleanorChristine Motors Auto Detailing & Specialty Car Wash- All Rights Reserved.

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